The Gateshead Public Service Academy is an employee learning and development partnership between:Gateshead Council, Gateshead Health NHS Foundation Trust, Gateshead NHS PCT part of South of Tyne & Wear NHS Primary Care Services, Gateshead College and Northumbria University ... read more

North East Change and Improvement Programme

Module One- Delivering Change and Improvement

Background of Module- using a range of large group methods including -“World Cafe” , participants will :
• Map the context in which they operate, challenges and opportunities
• Clarify what they, and their organisations want to get out of the program
• Identify their strengths and areas for development as a change agent
• Apply the key principles of change and improvement to real life service delivery issues and their projects
Dates: 10th and 11th March 2008 Duration: 1.5 days
Facilitators: Bridget Farrands and Phil Mix
Presentations from Day 1

Presentations from Day 2

World Cafe Information.


Module Two- Diagnostics and Interventions

Dates: 30th April to 2nd May 2008 Duration: 3 days
Venue: Dryden Professional Development Centre, Evistones Road, Gateshead, NE9 4UR

On this module participants will:
• Use a range of tools and techniques to audit organisational /multiagency health and performance and identify priorities for change.
• Plan a range of effective interventions to address their change and improvement issues Venue:Location directions and Parking information.
Facilitators: Mee-Yan Cheung Judge and Phil Mix